Virtual Training FAQ

Welcome to VIRTUAL training! You probably have lots of questions, like whether this can actually work… the answer is ABSOLUTELY. Have a look below!

General

But, seriously, you can train dogs… ONLINE?

Absolutely! Outside of weekend workshops, all of my continuing education is conducted through various virtual formats. This includes HANDS-ON skills training! I’ve found this format to be incredibly beneficial for me and my dogs.

Does it matter where I live?

Yes – due to insurance restrictions, we are accepting only those located in Canada.

What are the technology requirements?

  • High speed internet
  • A computer, phone or tablet that:
    • Has a microphone
    • Has a camera
    • Can connect to the internet
    • Some behaviour modification will require more than one device (group class only requires one)
  • Method to hold up your phone/tablet (this can be as simple as an upside-down egg carton to support your phone)
  • Join the lesson through a regular web browser or download the application for the best viewing experience

What Policy applies?

All regular policy applies. You can find Group Policy here and Private Policy here. Purchase and/or registration indicates acceptance of applicable policy.

Group Classes

How does it work?

Using a video conferencing program called ZOOM, we will meet in our “virtual classroom” at the designated start time.

Just like a regular training class, your instructor will introduce and demonstrate exercises, and you will work with your dog on each skill. ZOOM allows you to receive personal feedback in real time, and have questions about each exercise answered on the spot!

How does the flexible schedule work?

The flexible schedule allows you to start class whenever there’s a spot available. Complete registration and payment is required within 24hrs of receiving a start date in order to confirm it for you.

You’ll then attend 6 consecutive classes to make up your full Virtual Life Skills program. (Note that classes do not run on holiday weekends)

Be sure to watch the Orientation Webinar before your start date in order to get the most out of your classes! Puppies are also given access to the Smart Socialization Webinar and Puppy Socialization Manual in addition to this.

What happens if I miss a class?

Not a problem – if you have to miss a class, simply give your instructor a heads-up and we can record the lesson for you to work through before your next class! Recordings are not saved indefinitely, so be sure to let us know right away.

Will I see other people, and can others see me?

Yes! Just like in an in person class, you and the other students will be able to see each other as well as your instructor. You can learn a lot from watching each other!

Will I learn the same things as in a regular group class?

Yes! the curriculum has been modified to cater to this virtual experience, and the class maintains the same manners and obedience exercises as previously.

What about distractions?

Did you know it’s actually more effective to teach a behaviour before adding distractions? This approach actually better caters to learning needs of both people and dogs, versus an in-person class. The included access Facebook community means that you can post follow-up videos from the lessons and receive feedback on class contact after each lesson.

I want more feedback on my training after the lesson! How do I get this?

All students in Virtual Life Skills will have access to the community Facebook page. Here, you can post videos of your training progress in order to receive feedback throughout the duration of your program.

In order to provide the best training service, problems outside the scope of the group program will require a private consultation.

How do I prep for my lesson?

You can find all of this information on the Virtual Training Prep page.

What happens when the COVID-19 lockdown is over?

Local students will be switched back into in-person classes on the same schedule. Those taking virtual classes from outside the Guelph area may see the class times changed. Accommodations will be made for those who are unable to accommodate this scheduling shift.

Private Training

How does it work?

Using a video conferencing program called ZOOM, we will meet in our “virtual classroom” at the designated start time.

Just like an in person private behaviour consult, we will review your dog’s behaviour, your instructor will introduce and demonstrate exercises, and you will work with your dog on each skill. ZOOM allows you to receive personal feedback in real time, and have questions about each exercise answered on the spot!

For some training problems, you will need multiple devices to record your dog at two angles, or a helper to hold your camera. You may have additional technology requirements such as bluetooth headphones. Contact the office for details.

Can any behaviour problem be dealt with virtually?

Please provide the office with some details of your dog’s behaviour, and where you are seeing this occur, and we will decide whether a virtual consult is the best route forward. Contact the office here.

What do I need to do to prep for my session?

You can find that information on the Virtual Training Prep page, as well as the Behaviour Consultation page. You will also be sent information applicable to your situation.