Group Training FAQ

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I’ve reviewed the Orientation Webinar and want to register for a group class… how do I do that?

Ensure that you are making the correct class selection, and contact the office if you have any questions. Make your purchase from the online store and start booking your program! You’re welcome to send an EMT to info@scratchandsniff.ca if you prefer that to credit card payments in the store. Cash and cheque payments must be received in person prior to your first class.

When is group training the best option?

Group classes are ideal for dogs who are friendly/tolerant of people and other dogs and require training in manners/obedience. (The only exception is any program where behaviour modification is a primary focus.) There is an assortment of training programs offered at Scratch and Sniff Canine Services. The two foundation programs, Puppy Socialization and Life Skills, run in a “modular” enrolment format and are constantly on the calendar (see below). Students may join these classes at any time. Specialty classes are offered routinely and on a rotating basis. Use the drop-down menu to view more information on the program that most interests you.

How do “Mix and Match”/modular classes work?

Click here for full details on how this unique and flexible enrolment works – including booking, cancellation and puppy class age limits.

When do group classes run?

Foundation group classes run constantly in several time slots each week, Monday/Wednesday/Saturday. Viewing the Orientation Webinar is required in advance of joining class. Specialty Class start dates are specified on each webpage.

What happens when the school is closed?

All scheduled closures, for example holidays and continuing education events, will be blocked off on the schedule and noted on the side menu on the webpage.

If there is an unscheduled closure, for example due to extreme weather or illness on the part of the instructor, individuals affected will be contacted. The unique and flexible enrolment format means you’ll always be able to make up classes.

How do I find out more about a program?

You will find detailed descriptions on each program in the Group Class drop down menu in the side menu bar.

Do you offer a guarantee?

In order to remain in compliance with the CCPDT Code of Ethics, I do not offer a guarantee.  A trainer teaches an owner how to train their dog; thus, asking a trainer for a guarantee isn’t asking for a guarantee on training methods, it’s asking for a guarantee on the one’s own behaviour inasmuch as it affects the dog. A guarantee is simply a marketing tactic – buyer beware!

What is the owner’s role in training?

Your role is invaluable! Your job will be to assure that you understand the information given to you and adhere to the training protocols laid out for you and your dog. The most successful owner is engaged, actively listens and assimilates information, asks lots of on-topic questions and requests clarification when necessary, frequently gives and requests feedback, and is overall an active partner in training. I want to work with you to help you and your dog – your dog and I can’t do it without you!

What methods of training do you use in group classes?

Respect for the dog’s physical, mental and emotional well-being is a top priority in any training at Scratch and Sniff Canine Services. Positive Reinforcement refers to a type of consequence: offering the dog something they want in order to increase the frequency of a behaviour. This is not a bribe because the dog is not shown up-front the “thing” they want. Consequences occur after the behaviour has happened, as opposed to a lure (or “bribe”) which is used in order to prompt a behaviour. Lures have their place, however must be used properly and must be faded out of training as soon as possible.

In class, students will learn how to “shape” behaviour, to properly use and fade a lure, to add a cue (the word “sit” for example), to capture behaviour, to properly reinforce a behaviour and to effectively manage and prevent reinforcement for undesirable behaviours. Rather than resorting to corrections to stop unwanted behaviours, owners will be coached thorough how to effectively teach an incompatible behaviour that will have the added benefit of preventing unwanted behaviours (for example, a dog cannot simultaneously sit and jump). Specific behaviours or issues addressed in each class are detailed on program webpages, found in the drop down menu above.